AI-powered summarizations at high speed
Analyze customer feedback 10X faster. Insight Assistant transforms noisy support tickets, chat conversations, customer surveys, and other long text into digestible and accurate summaries with powerful insights.
Your co-pilot for smarter prioritization
Use Insight Assistant to prioritize which customer concerns need to be solved first. Identify the most pressing issues and frequently mentioned phrases and turn them into action items and recommendations within your reports.
A real team player for higher productivity
What used to take hours, now takes a few seconds. Free your team from repetitive and time-consuming tasks, and forget about reading through thousands of comments. Let Insight Assistant identify the most important highlights, saving you time and energy.
One AI tool, best-in-class insights
Insight Assistant's AI Engine leverages a cross-section of the best LLM models - including GPT-4. That's why it excels in pinpointing more relevant, granular, and contextually intelligent insights.
Understand the voice of your customers in realtime
See how our AI-powered platform allows you to get automated customer insights that drive growth.
- Automatically tag and analyze unstructured feedback, review, support and social data in realtime
- Identify the real drivers of positive and negative sentiment, NPS changes, CSAT fluctuations and more
- Improve your product, operations, and customer support to deliver better customer-centric experiences