AI and Automation

Explore how AI and automation are revolutionizing customer feedback analytics to deliver smarter, faster insights.

How AI Solves the Biggest Challenges in Customer Experience

Explore how AI transforms customer experience by solving CX challenges like feedback overload, personalization at scale, and churn prediction. Unlock smarter AI customer experience strategies with Chattermill.

Mikhail Dubov

CEO & Co-Founder

June 26, 2024

Watch Our Berlin Panel 2024: The transformational impact of Artificial Intelligence (AI) on customer centricity

We’re fresh from our Berlin event, Understanding the competitive value of AI in CX.

Liliana Osorio

VP Marketing

June 1, 2024

Rules Are Made to Be Broken: Modernizing CX Feedback with Advanced AI

Discover key considerations for CEOs choosing CX technology to drive business growth. Learn how advanced AI balances tactical insights with strategic goals.

Luke Moore

Chief Revenue Officer

April 19, 2024

Want AI to make your breakfast for you?

AI can do everything, right? In this post, we explore how even the most sophisticated technology alone, won't solve everything - especially the challenges faced by CX and customer insights professionals.

Tom Whitney

Global VP Solutions Consulting

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TOP INSIGHTS

How CX teams can use Generative AI, while preserving customer voice

Chattermill welcomes Peter Lee to fuel innovation and growth

Insight Assistant: Bringing the Power of Generative AI Into Chattermill

Coming Soon: Insight Assistant – Powered by Generative AI

The 4 CX trends I am most excited about in 2024

This week we look at the 4 CX trends we believe will impact CX & VoC teams in 2024

Copilot: Introducing AI for a New Way of Working

Copilot transforms the way you interact with your data. With the power of LLM and generative AI, you can get instant answers to all of your CX, product, and marketing questions.

Customer Feedback Analysis: Steps for Collecting, Analyzing & Acting on Customer Feedback Data

Discover the power of customer feedback analysis: unlock actionable insights, improve CX and loyalty, leverage AI tools, and drive growth through strategic improvements.

Arron Westbrook

Former Content Marketing Lead

How Human-Centered AI Will Transform Your Customer’s Experience

Artificial Intelligence, ubiquitously referred to by its punchier abbreviation AI, is everywhere these days, and the realms of insight…

Aji Ghose

Vice President of Data & Research of Chattermill

From our XLG Articles

Lyra AI: addressing concerns about AI adoption

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Dr Aji Ghose

CEO Chairman and Co-founer, Intercom