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ARTIFICIAL INTELLIGENCE

cx errors

CX

Winning By Not Losing: 5 Common CX Errors to Avoid Making

By João Alves

It’s a human tendency to strive for perfection and always try to excel in whatever it is we’re doing. However, a very underappreciated and…

ai-innovations-hero

CX

10 Ways AI is Transforming Customer Experience

By Sam Frampton

Not only is AI transforming the way we park our cars, order coffee, and deposit paychecks, it’s dramatically affecting customer experience…

blog header AI make us human

Perspectives

How Human-Centered AI Will Transform Your Customer’s Experience

By Aji Ghose

Artificial Intelligence, ubiquitously referred to by its punchier abbreviation AI, is everywhere these days, and the realms of insight…

Chatbot

Perspectives

How AI is shaping fundamentals of customer support

By Sam Makad

According to Gartner, in the coming years, customers will manage up to 85% of their relationship with enterprises without any human…

Robot

Perspectives

How Artificial Intelligence Can Transform Your Customer Experience Strategy

By Sam Frampton

Since the inception of computers, scientists have had a strong desire to make machines understand the human language. Communicating like a…

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