Capterra

Analyze Capterra reviews to understand B2B user expectations and improve product experience.

Capterra is a leading B2B software review platform where users share product feedback, ratings, and recommendations. It helps buyers evaluate tools based on peer experiences.

‍

Why connect Capterra with Chattermill?

By integrating Capterra with Chattermill, you can analyze software reviews alongside support and onboarding feedback. Lyra AI extracts themes related to usability, feature gaps, and customer success—helping product and marketing teams prioritize improvements and understand user expectations.

‍

Key features of the Capterra and Chattermill integration:

Import of B2B software reviews
AI-powered sentiment and feature request detection
Unified dashboard for product and CX feedback
Real-time alerts on shifts in user satisfaction
Insights to inform roadmap and messaging decisions

‍

Get your team working smarter with Chattermill

See how Chattermill can unify and amplify your existing CX tools, and help you see the customer reality.

See Chattermill in action

Trusted by the world’s biggest brands