Drift

Connect Drift to extract insights from live chat interactions with prospects and customers.

Drift is a conversational marketing and sales platform that uses chat, video, and automation to help businesses engage with customers in real time on their websites.

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Why connect Drift with Chattermill?

Integrating Drift with Chattermill allows you to analyze chat conversations and feedback collected during sales or support interactions. Chattermill’s Lyra AI extracts trends, detects sentiment, and surfaces recurring issues—enabling teams to understand objections, improve onboarding, and enhance buyer journeys.

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Key features of the Drift and Chattermill integration:

Import of live chat transcripts from Drift
AI-driven analysis of buyer and customer sentiment
Centralized dashboard combining sales and support feedback
Alerts on common objections or drop-off points
Insights to optimize conversion paths and messaging

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