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Connect Facebook to Chattermill to analyse text from posts and extract sentiment and customer insights.
As part of Chattermill’s Social CX Analytics offering, we integrate with Facebook to analyse text from posts. That way it’s easy to discover what customers are saying about you online, discover actionable insights, and quickly pull together charts and dashboards to share those results with your wider team.
We can also analyse direct messages from Facebook Messenger if you choose to share them with us, so you can keep track of the unique insights which customers share when reaching out to you directly.
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