Deskpro

Analyze Deskpro support tickets to detect service trends and recurring complaints.

Deskpro is a multi-channel helpdesk platform designed for support teams to manage customer interactions via email, chat, voice, and social media.

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Why connect Deskpro with Chattermill?

Integrating Deskpro with Chattermill enables you to analyze support conversations alongside feedback from surveys and reviews. Chattermill’s Lyra AI identifies recurring customer issues, service trends, and sentiment shifts—helping CX teams prioritize fixes and improve resolution quality.

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Key features of the Deskpro and Chattermill integration:

Sync of support tickets and conversation history
AI-driven analysis of sentiment and support trends
Unified dashboard for all customer feedback
Real-time alerts on rising ticket volume or dissatisfaction
Actionable insights to improve first-response and resolution outcomes

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