X
Connect X to Chattermill to keep track of customer pain points even in extensive tweet chains.
X (formerly known as Twitter) is a microblogging platform where users share short messages and engage in real-time discussions. It offers a dynamic environment for customer feedback and brand interactions.
Why connect X with Chattermill?
Integrating X with Chattermill, as part of our Social CX Analytics offering, allows you to monitor and analyze tweets and replies related to your brand. Chattermill’s Lyra AI processes this data to uncover sentiment trends and key themes, enabling you to understand customer perceptions and respond proactively to feedback .
Key features of the X and Chattermill integration:
- Monitoring of brand-related tweets and conversations
- AI-powered sentiment and theme analysis
- Unified dashboard for comprehensive social insights
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