The CX Chattermill Awards
ENTRY DEADLINE UNTIL 5TH SEPTEMBER
At Chattermill, we believe in the power of exceptional customer experience and that this should be at the heart of every successful business.
The Chattermill Awards are our way of recognizing and celebrating organizations and individuals who go above and beyond to understand and cater to their customers' needs. By leveraging insights and analytics, businesses create meaningful interactions and foster lasting relationships with their customers.
Our mission
The mission of the Chattermill Awards is to highlight the importance of customer feedback and data-driven decision-making in crafting exceptional customer experiences. We aim to inspire businesses worldwide to prioritize their customers' voices and to innovate continuously in the pursuit of excellence.
The Chattermill Awards celebrate a diverse range of achievements within the customer experience landscape. Categories include:
Best overall CX
Awarded to the organization that has consistently delivered exceptional experiences across all customer touchpoints. This award highlights a company’s commitment to putting customers at the heart of its operations, ensuring that every interaction is positive, memorable, and exceeds customer expectations.
CX for Impact
Highlighting campaigns or projects that have delivered the most impressive and measurable business results through impactful customer experience metrics. This award acknowledges the use of feedback to drive significant improvements in processes and operations, such as reductions in returns, and increase in NPS.
MVP Award
Celebrating individuals who have made outstanding contributions to their organization's customer experience efforts. These are the champions who consistently go above and beyond, driving their teams toward excellence, implementing innovative solutions, and significantly enhancing customer satisfaction.