ROI calculator for retail & e-commerce
Calculate Your Potential
ROI with Chattermill
Estimate the potential value Chattermill could deliver to your business with our ROI calculators.
Product Returns ROI Calculator
Customer Support ROI Calculator
Customer ValueROI Calculator
How Brands Achieve ROI with Chattermill
"Chattermill helped us evaluate our customer experience maturity, identify gaps, and align with the target model.”
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"Customer feedback insights from Chattermill have driven key changes, unlocking new revenue streams, brands, and expanded product options."
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“If you're serious about understanding and improving customer journeys, Chattermill is essential.”
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"Chattermill plays a crucial role in shaping UX decisions, payment method launches, and feature introductions. Its impact permeates all levels of the company."
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Frequently Asked Questions
The Chattermill ROI Calculator helps you estimate the potential savings or revenue your organization could achieve by using Chattermill’s Customer Experience Intelligence (CXI) platform. Each calculator is tailored to specific business goals, such as reducing customer support costs, lowering product returns, or increasing order frequency and AOV per customer.
Our ROI formulas are fully transparent, and you can download the detailed methodology PDF here. We calculate ROI based on the inputs you provide, combined with average results from customers similar to your profile. Our calculators provide three different estimate scenarios by default: conservative, realistic, and best case. You can use these as benchmarks or customize the calculation by adjusting the numbers to better reflect your specific business situation.
Our calculators provide three default scenarios - conservative, realistic, and best case - based on average results from customers in similar business contexts. This gives you ballpark figures to help set your expectations. You can use these as benchmarks or adjust the numbers to better reflect your specific situation.
We’ve helped hundreds of companies achieve significant business results. You can find specific examples in our customer stories section or reach out to our sales team for relevant case studies tailored to your use cases.
You can reach out to our sales team here to schedule a personalized Chattermill demo tailored to your specific business goals.