The New Era of
CX Intelligence Starts Here

The future of CX Intelligence is here. Transform feedback into action with unprecedented speed and precision. Explore insights that are accurate, precise, and immediately actionable.

Trusted by hundreds of the smartest CX, Insights and Product teams

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The future of CX Intelligence
is speed and precision

Mikhail Dubov

CEO, Chattermill

We’ve entered the era of unprecedented advancements in artificial intelligence, where speed and precision must come together.

This raises the bar for the tools, insights, and skills your teams need - and transforms how companies will use AI to accelerate decision-making. Put simply, this changes everything.

We're embracing this moment with you, reinventing our platform to bring you customer insights with unmatched speed and precision.

OBSERVATIONS

Work with precise, granular customer insights

CX, Insights and Product teams automatically uncover customer insights from any feedback source with our purpose-built AI engine.

Precision insights, ready to act on

See the most precise, granular issues the moment you log in and know exactly what to fix.

Automatic discovery, zero effort

Observations automatically surface issues your team can tackle right away - no need for manual analysis.

Backed by quantified data

See quantified results ranked by volume and impact, with instant access to supporting customer quotes.

HIGHLIGHTS

From insights to action,
at unprecedented speed

Extract precise, reliable, and immediately actionable key takeaways from thousands of customer comments.

Backed by quantified data

See quantified results ranked by volume and impact, with instant access to supporting customer quotes.

Backed by quantified data

See quantified results ranked by volume and impact, with instant access to supporting customer quotes.

Backed by quantified data

See quantified results ranked by volume and impact, with instant access to supporting customer quotes.

ASK LYRA

Ask Lyra: Your front door to customer intelligence

Powered by our proprietary Lyra AI technology, it works like a knowledgeable team member who knows everything about your customer feedback.

Instant answers to business questions

Ask questions in plain English and get instant answers, backed by precise volume data showing impact.

No report building required

Skip the manual work of creating reports, applying filters, or digging through complex data.

Built for everyone, not just data teams

CX, Product, and Marketing teams get customer insights immediately - no technical skills required.

"Chattermill plays a crucial role in shaping UX decisions, payment method launches, and feature introductions. Its impact permeates all levels of the company."

Julia Zuber, Limehome

Renata Vasconcellos de Sa

Head of Rider EMEA

Read Customer Story

"Customer feedback insights from Chattermill have driven key changes, unlocking new revenue streams, brands, and expanded product options."

Stefan Plateau, HelloFresh

Stefan Platteau

Director of Global Product Strategy and Analytics

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Read Customer Story

“If you're serious about understanding and improving customer journeys, Chattermill is essential.”

James McGhee, Footasylum

James McGhee

Director of Customer Experience

Footasylum logo
Read Customer Story

"Chattermill helped us evaluate our customer experience maturity, identify gaps, and align around our customers.”

Abuld Khaled, E.On Next

Abdul Khaled

Head of Digital, Customer Experience & Digital Products

E.On Next Logo
Read Customer Story
400+
users across CX, Product, and Operations
Limehome logo
7
New brands launched to satisfy customer needs
HelloFresh Logo
42.8%
Reduction in contacts per transaction
Footasylum logo
144%
Increase in NPS through improved CX
E.On Next Logo

Our early accessis
available now

Join our early access program. Be among the first to experience the future of Customer Experience Intelligence.

Apply Now

Loved & trusted by businesses

2024 Leader on the G2 grid for Feedback Analytics

(4.5 out of 5 — 122 reviews)

Read our reviews on G2

Enterprise-Grade Platform Security

SOC2 Type II Certified
Our SOC2 Type II certification demonstrates our commitment to adhering to the industry's most rigorous security and confidentiality standards.
GDPR & CCPA Compliance
Full compliance with GDPR and CCPA regulations, upholding the highest data privacy standards.
EU & US-Based Data Hosting
Global data hosting options with data centers in Europe and the US, enabling customers to maintain greater control of where their data is stored.
Advanced Admin Controls
Our platform provides advanced user roles and data permissions so teams can keep the balance between collaboration and control.

Frequently
Asked Questions

Find out everything you need to know about attending, speaking at, or partnering with us for the XLG Summit.

Is the event in-person or virtual?

The XLG Summit is an exclusive in-person event. All tickets grant access to the live, on-site experience only.

Will the event be streamed live?

No, the event will not be live-streamed. However, select sessions will be recorded and made available for viewing after the summit.

Can I access the event recordings if I can’t attend in person?

Recordings will be available post-event, but access may be limited to attendees or provided separately.

How can I sign up for the training session? Is it part of the summit?

We’ll send you a separate email with a registration link for the training session. Alternatively, you can email marta.perez@chattermill.io to sign up.
The training will take place at the same venue as the summit but will begin earlier. Please refer to the agenda for exact timings.

Where is the summit being held?

The summit will be held at White Rabbit Studios in London