CX Fashion Handbook
Download this handbook and learn from CX experts in the fashion industry (Farfetch, Rat & Boa, H&M, TFG Brands) as they share recent changing shifts in consumer trends and how they are levelling up their CX strategy for the new era!
This handbook covers...
- The rising value of sustainability
- The importance of improved operations and need to streamline the customer journey
- The integration of the offline and online experience
The CX leaders will also share essential new digital tactics used to attract, convert and retain customers and their ever-changing behaviours :rocket: