CX Fashion Handbook

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Download this handbook and learn from CX experts in the fashion industry (Farfetch, Rat & Boa, H&M, TFG Brands) as they share recent changing shifts in consumer trends and how they are levelling up their CX strategy for the new era!

This handbook covers...

  • The rising value of sustainability
  • The importance of improved operations and need to streamline the customer journey
  • The integration of the offline and online experience

The CX leaders will also share essential new digital tactics used to attract, convert and retain customers and their ever-changing behaviours :rocket: