Hear first hand how some of the world’s best brands are leveraging AI in CX. No tech wizardry required – just practical, actionable advice to conquer the complexities of this dynamic domain.

Dive deep into diverse feedback analysis approaches for a nuanced understanding of the industry landscape.

Reserve your seat to prepare yourself for this fundamental shift as we unravel the transformative power of Generative AI, which is reshaping the very essence of CX as we know it!

‍

‍

Understand the impact of AI on your teams and customers: Discover how AI technologies can streamline your team's feedback analysis process, saving time and resources. Learn how AI insights can be used to improve CX, leading to increased satisfaction, loyalty, and, ultimately, business growth.

Network with your peers and get useful insights: Talk to likeminded CX, VoC and product trailblazers, sharing tips, tricks, and best practices to implement successful VoC programs. Understand what your peers are struggling with and what they are doing to overcome challenges.

Deep dive into Chattermill's unique approach to AI: Discover the reasons behind our unique approach to AI, which integrates sophisticated techniques and technologies, offering a distinctive way to derive actionable, accurate, and contextually-rich insights from customer feedback. Explore the next wave of CX innovation with AI agents—one of the most exciting generative AI trends to watch in 2025.

Join us for an invite-only, informal networking event, where we’ll bring together an elite lineup of CX, VoC, and Product leaders from across the UK.