XLG

White Rabbit, Shoreditch
/
London
UK
25
FebRUARY

SUMMIT

The only event for CX, UX, Product, Insights, and Marketing leaders who put customer experience at the core of their business strategy. Walk away with practical insights, real stories, and proven tools to create experiences that truly matter, driving loyalty, growth, and lasting impact.

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FEATURING EXPERTS FROM

Why Attend XLG Summit?

Fuel Your Growth

Discover how to make CX your engine for lasting business impact. Whether you're building your CX foundation or ready to take it further, you'll gain the insights, tools, and strategies to activate Experience-Led Growth (XLG). From seasoned experts to rising stars, every session is designed to inspire, elevate, and spark action—making sure your voice is part of the conversation.

Get certified

Gain exclusive certifications in AI and XLG through immersive training sessions. Dive deep into Experience-Led Growth, uncover practical strategies, and leave with insights that actually move the needle.

Connect

Join 80+ CX, Product, and UX professionals—not in a stiff boardroom, but in a laid-back, lively space with DJ vibes and real conversations. This is networking, redefined.

Secure Your Spot at the XLG Summit Today

Seats Are Limited

Secure Your Spot at the XLG Summit Today

Seats Are Limited

Secure Your Spot at the XLG Summit Today

Seats Are Limited

Secure Your Spot at the XLG Summit Today

Seats Are Limited

Secure Your Spot at the XLG Summit Today

Seats Are Limited

Secure Your Spot at the XLG Summit Today

Seats Are Limited

Secure Your Spot at the XLG Summit Today

Seats Are Limited

Secure Your Spot at the XLG Summit Today

Seats Are Limited

Secure Your Spot at the XLG Summit Today

Seats Are Limited

Secure Your Spot at the XLG Summit Today

Seats Are Limited

Secure Your Spot at the XLG Summit Today

Seats Are Limited

Meet your speakers

For details and the latest speaker announcements, stay tuned to this page

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speakers / speakers / speakers

speakers / speakers / speakers

speakers / speakers / speakers

Agenda

Training

10:30 AM – 12:00 PM

Get Certified and choose from:

We’re offering 10 exclusive spots for a special training session happening right before the summit. Lunch is included after the session!

Lyra AI Fundamentals
Get Your Business XLG Ready

Summit Program

1:00 PM – 2:00 PM

Arrival & Registration

2:00 PM – 2:30 PM

Welcome Keynote

  • With Mikhail and the E.ON Next XLG Transformation

2:30 PM
– 3:15 PM

XLG Insights from an Expert.

  • Featuring Rory Sutherland + Live Q&A

Rory Sutherland

Vice Chairman at Ogilvy UK, TED Global speaker

3:15 PM
– 3:30 PM

Networking Break

3:30 PM – 4:00 PM

XLG Panel Discussion. Industry leaders share real-world growth strategies

4:00 PM – 4:30 PM

Ask Me Anything with a Special Guest Brand

  • Candid questions, real answers on customer-led growth.

4:30 PM – 5:00 PM

AI & Experience Panel Featuring Aji Ghose, Luke Moore, and a special guest brand

5:00 PM – 5:15 PM

Closing Remarks & Chattermill Awards

5:15 PM –
7:30 PM

Drinks Reception & Networking

It was a fantastic opportunity to exchange ideas with industry leaders.

Abdul Khaled

Head of Digital | Customer Experience & Digital Products at EON Next

These events are super insightful and great to hear how other companies deal with customer insights topics.

Julia Zuber

Customer Insights Lead at Limehome

Seats Are Limited

Secure Your Spot at the XLG Summit Today

Seats Are Limited

Secure Your Spot at the XLG Summit Today

Seats Are Limited

Secure Your Spot at the XLG Summit Today

Seats Are Limited

Secure Your Spot at the XLG Summit Today

Seats Are Limited

Secure Your Spot at the XLG Summit Today

Seats Are Limited

Secure Your Spot at the XLG Summit Today

Seats Are Limited

Secure Your Spot at the XLG Summit Today

Seats Are Limited

Secure Your Spot at the XLG Summit Today

Seats Are Limited

Secure Your Spot at the XLG Summit Today

Seats Are Limited

Secure Your Spot at the XLG Summit Today

Seats Are Limited

Secure Your Spot at the XLG Summit Today

Participate

Join Us at XLG Summit in London

This is your opportunity to be part of something bigger. Gain practical insights, real stories, and proven tools to craft experiences that truly matter driving loyalty, growth, and lasting impact

Register Now

Sponsor the Summit

If you are interested in sponsoring this event, now's the time to get in touch.

Apply to Become a Sponsor

Have Questions?

Still wondering how to get involved or need more information? We’re happy to help.

Get in Touch

Speak at XLG Summit

Share your expertise with the global CX community. Apply to join our lineup of forward-thinking speakers.

Apply to Become a Speaker

Frequently
Asked Questions

Find out everything you need to know about attending, speaking at, or partnering with us for the XLG Summit.

Is the event in-person or virtual?

The XLG Summit is an exclusive in-person event. All tickets grant access to the live, on-site experience only.

Will the event be streamed live?

No, the event will not be live-streamed. However, select sessions will be recorded and made available for viewing after the summit.

Can I access the event recordings if I can’t attend in person?

Recordings will be available post-event, but access may be limited to attendees or provided separately.

How can I sign up for the training session? Is it part of the summit?

We’ll send you a separate email with a registration link for the training session. Alternatively, you can email marta.perez@chattermill.io to sign up.
The training will take place at the same venue as the summit but will begin earlier. Please refer to the agenda for exact timings.

Where is the summit being held?

The summit will be held at White Rabbit Studios in London

XLG Is Closer
Than You Think!

The stage is nearly set and you’re about to be part of something bigger!

146

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/Hours

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/Seconds

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