Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.
To set up an integration please click here.
Connect your Intercom data to Chattermill and analyse customer feedback and conversations with our platform making it easy to find actionable insights.
User researchers and CX analysts can analyse Intercom feedback at scale with our custom trained AI – surfacing the most critical themes that are driving positive and negative net sentiment. You can use the in-depth analytics capabilities to build custom charts and dashboards to dive deep into customer feedback across different customer segments. It's never been easier to find out why people love using your product and what holds people back from enjoying your product.
Customer service managers can easily track feedback and set alerts to notify you when issues that you care about surface among your customer base – and we have integrations to ensure you can react quickly and track issue resolution.
Intercom lets you acquire, engage, and most importantly support customers at scale. You might have noticed that we use Intercom ourselves to deal with all your support needs.
Setting up your Intercom data in Chattermill is simple. All you need to do is authenticate your Intercom Account with us and we handle the rest!
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