Kustomer is a helpdesk software that provides unified, omnichannel customer support solutions to create a personalised customer engagement
Integrate Kustomer with Chattermill to analyse your customer support data and easily find actionable insights that will put you ahead of the game. Customer support managers can analyse Kustomer data at scale with our custom trained AI – surfacing the most critical contact reasons consuming your agents' time and the sentiment behind your support cases. You can use our in-depth analytics capabilities to build custom charts and dashboards that your business can use to improve your customer satisfaction and, ultimately, retention.
We will integrate with your Kustomer account via API for seamless ingestion and analysis of data. All we need is an API key with certain permissions granted to it. The process is very straightforward and our integrations team will be there to help.
Do I need a Kustomer account to get started?
Yes, we will need your authorisation credentials to start ingesting data to classify in Chattermill.