integrations

Kustomer

Kustomer is a helpdesk software that provides unified, omnichannel customer support solutions to create a personalised customer engagement

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Integrate Kustomer with Chattermill to analyse your customer support data and easily find actionable insights that will put you ahead of the game. Customer support managers can analyse Kustomer data at scale with our custom trained AI – surfacing the most critical contact reasons consuming your agents' time and the sentiment behind your support cases. You can use our in-depth analytics capabilities to build custom charts and dashboards that your business can use to improve your customer satisfaction and, ultimately, retention.

We will integrate with your Kustomer account via API for seamless ingestion and analysis of data. All we need is an API key with certain permissions granted to it. The process is very straightforward and our integrations team will be there to help.

Do I need a Kustomer account to get started?

Yes, we will need your authorisation credentials to start ingesting data to classify in Chattermill.

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Additional Integrations

Surveys

Surveys

Typeform

Typeform helps you ask awesomely online! If you ever need to run a survey, questionnaire, form, contest etc... Typeform will help you achieve it beautifully across all devices, every time, using its next generation platform.

Online Reviews

Online Reviews

Trustpilot

Trustpilot is the world's most powerful review platform, helping your business collect and easily manage customer reviews. Trustpilot gives people a place to share and discover reviews of businesses.

App Reviews

App Reviews

App Store

We can integrate directly with App Store via their API. All we need from you is a JSON key file, and then we can take care of the rest!

App Reviews

App Reviews

Google Play

We can integrate directly with Google Play via their API. All we need from you is a JSON key file.

Surveys

Surveys

SurveyMonkey

SurveyMonkey is an easy way to create surveys and get answers.

Surveys

Surveys

Salesforce

Salesforce is a leading enterprise customer relationship manager (CRM) application.

Team Chat

Team Chat

Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Conversations

Conversations

Intercom

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

Conversations

Conversations

Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Surveys

Surveys

Survicate

Survicate is a customer feedback software that offers versatile survey solutions and a platform for cross-channel feedback management.

Surveys

Surveys

Usabilla

A market leader for collecting user feedback on your website, product or service.

Surveys

Surveys

Delighted

Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes, not weeks.

Conversations

Conversations

Dixa

Dixa helps support teams deliver personalized customer service across all channels such as phone, chat, messaging and email from one screen.

Surveys

Surveys

Ask Nicely

Ask Nicely enables you to send customizable, conversational surveys at just the right moment. Reach your customers via email, SMS, or on your website. Measure what matters to your business—NPS, CSAT, or CES.

Surveys

Surveys

Survey Gizmo

SurveyGizmo help customers collect the best feedback from any source, simply and without hidden costs.

Online Reviews

Online Reviews

Reviews.io

Reviews.io is a leading provider of review collection and eCommerce marketing solutions.

Surveys

Surveys

Qualtrics

Qualtrics' feedback collection capabilities such as SMS, voice, social, web, app and more, you can hear and understand every customer, at every meaningful moment.

Conversations

Conversations

Zendesk Sunshine

Sunshine Conversations lets you unify messages from every channel into a single conversation, and build interactive messaging experiences anywhere.

Conversations

Conversations

Freshdesk

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone.

Surveys

Surveys

Wootric

Wootric uses customizable Net Promoter Score (NPS), CSAT and Customer Effort Score (CES) microsurveys in any channel

Professional Services

Professional Services

Medallia

Medallia's feedback management products are built on technology that's designed to capture users' attention, make solutions clear and motivate employees to act.

Conversations

Conversations

Live Chat

Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

Surveys

Surveys

Customer Thermometer

Customer Thermometer is the only 1-click customer satisfaction and employee retention survey that can be answered from their inbox.

Surveys

Surveys

Qualaroo

Qualaroo is an automated research platform designed to help digital product teams collect valuable insights from their users at scale by collecting user feedback with surveys.

Conversations

Conversations

Zendesk Chat (Zopim)

We can integrate directly with Zopim via their Zendesk Marketplace app. All we need to get started is to authenticate your account with us.

Conversations

Conversations

Sprinklr

Sprinklr is a user engagement platform empowering businesses to interact with consumers across 23 social channels, 11 messaging channels, Chat, SMS, and email.

Online Reviews

Online Reviews

Feefo

Feefo is an independent reviews and insight platform dedicated to enhancing customer experience. Feefo gives you the tools and insight to build relationships, improve your brand reputation and make informed decisions for the future.

Data Storage Services

Google Cloud Platform

Set up a two-way data warehouse integration with Google Cloud Platform

Surveys

Surveys

SatisMeter

SatisMeter helps you measure customer satisfaction and gather feedback directly inside mobile apps, web apps and via email through NPS surveys.

Data Storage Services

Amazon Simple Storage Service (S3)

Amazon S3 is an Amazon Web Services data service designed for seamless sharing and storage of large volumes of data.

Online Reviews

Online Reviews

AppFollow

AppFollow is an app management platform for timely decisions and actions.

Online Reviews

Online Reviews

AppFigures

Everything you need to monitor and optimize all of your mobile apps.

Online Reviews

Online Reviews

Yotpo

Yotpo is an eCommerce marketing platform with the most advanced solutions for customer reviews, visual marketing, loyalty, referrals, and SMS marketing.

Surveys

Zenloop

Zenloop's NPS collection tool allows customers to understand where they should focus to drive the maximum return on customer experience.

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