Yotpo is an eCommerce marketing platform with the most advanced solutions for customer reviews, visual marketing, loyalty, referrals, and SMS marketing.
Connect your Yotpo data to Chattermill and analyse customer feedback and conversations with our platform making it easy to find actionable insights.
User researchers and CX analysts can analyse Yotpo reviews at scale with our custom trained AI – surfacing the most critical themes that are driving positive and negative net sentiment. You can use the in-depth analytics capabilities to build custom charts and dashboards to dive deep into customer feedback across different customer segments. It's never been easier to find out why people love using your product and what holds people back from enjoying your product.
Customer service managers can easily track feedback and set alerts to notify you when issues that you care about surface among your customer base – and we have integrations to ensure you can react quickly and track issue resolution.
Yotpo collects user reviews and ratings to help you build a great brand and keep your customer happy. Integrate with Chattermill to dive into your product reviews and discover how to increase things like customer lifetime value.
Do I need to have a Yotpo account to set this up?
Yes, we'll need your Account ID, App Key and Secret Key. These can all be found in your General Settings page - more details can be found here.