Analyze all your customer feedback to get precise customer insights

When Chattermill takes on the burden of unifying and analyzing customer feedback in real time, your team gains clarity and confidence on how to improve the experience of your customers.

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All your feedback data in one place

Directly integrate with any feedback channel to get a unified view of your customers.

Transform feedback into customer insights faster

No more copying and pasting comments into spreadsheets and manually tagging conversations.

With Chattermill, our machine-learning models categorise your customer feedback, and you can also create custom themes specific to your needs. Both will save you hours reading, tagging, and analyzing unstructured feedback.

Pinpoint powerful insights with intelligent filters

Filter your customer comments by date, company name, product, and more.

Separate power users from occasional buyers, SMB customers from enterprise, and advocates from detractors. Now you can analyze the voice of the customer in hundred different ways, and faster than ever before.

Remove translation barriers, and get complete visibility into your CX

Chattermill supports 100+ languages, more than any other solution on the market.

Our advanced machine learning models analyze feedback in the original language and translate it into English so you can easily analyze comments in both language versions.

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Loved & trusted by our users

2025 Leader in Feedback Analytics

(4.5 out of 5 — 169 reviews)

2025 Top Voice of Customer Platforms

(4.5 out of 5 — 52 reviews)

"Customer feedback insights from Chattermill have driven key changes, unlocking new revenue streams, brands, and expanded product options."

Stefan Plateau, HelloFresh

Stefan Platteau

Associate Director of Global Product Strategy and Analytics

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"Chattermill helped us evaluate our customer experience maturity, identify gaps, and align around our customers.”

Abuld Khaled, E.On Next

Abdul Khaled

Head of Digital, Customer Experience & Digital Products

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“If you're serious about understanding and improving customer journeys, Chattermill is essential.”

James McGhee, Footasylum

James McGhee

Director of Customer Experience

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"To deliver amazing experiences, we rely on customer feedback. Chattermill empowers all teams to make informed decisions anytime."

Julia Zuber, Limehome

Julia Zuber

Senior Customer Insights Manager

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Get granular insights from your feedback data

Meet with our team to discuss your challenges and see why the world's best brands choose our feedback analytics platform.

What to expect:

A short 15-minute call to understand your needs

A tailored 30-minute demo based on your use case

An overview of pricing and implementation

4.5 rating

110+

5 star reviews

See Chattermill in action

Trusted by the world’s biggest brands