CHATTERMILL FOR

Operations

Empower teams using the unique perspectives of customer experience they want to see. Organising and visualising data that clearly shows the best course of action keeps everyone accountable for consistently striving to provide excellent customer experiences.

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<span class="underline">Deliver</span>

Deliver

Help different stakeholders and teams constantly improve operational processes, maximise customer satisfaction and deliver excellent experiences.

<span class="underline">Decide</span>

Decide

Create a central hub and use it to find opportunities to improve operational processes, prioritise areas for improvement and make data-driven decisions.

<span class="underline">Speed</span>

Speed

Quickly turn insights into action by segmenting different customer types. Easily share the most relevant insights with teams, suppliers and stakeholders to break down silos.

consistent experience

Deliver consistent experiences

Leverage the power of text analytics to organise, clarify and inform every action you take based on your customer feedback. Use your data to maintain consistency for every experience across all your locations, products and services.

Insights that lift

Engage every team

Use customer feedback as a catalyst for helping teams make data-driven decisions around what customers think and feel. Create custom dashboards for different stakeholders so they can continuously learn and improve.

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Insights at your fingertips

Save hours trawling through feedback to find the root causes of issues. Find the most impactful insights faster than ever before with powerful reporting and segmentation analytics that identify the drivers of strong and weak performance.

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Case Study

Join the most ambitious companies in the world reshaping CX

CX, product, and analytics teams from Gusto, Trainline, and Just Eat get instant powerful insights in Chattermill that drive customer insights, retention and advocacy.

OPERATE AT YOUR FULL POTENTIAL.