The Customer Satisfaction Manual
A manual to help you skyrocket your customer satisfaction metrics.
![](https://cdn.prod.website-files.com/63299e8be533faffbc123045/636556a62dd94e4f0055f149_chattermill-csat-cover.png)
This manual will guide you all the way to intuitively understand what is CSAT and why it’s so important.
What we'll cover:
- How to accurately measure customer satisfaction.
- Pratical examples of ways to improve customer satisfaction.
- Overview of tools and methods to analyse customer satisfaction at scale.