The Guide to Buying CX Intelligence Software
Download our complete guide to understanding what CXI is, how to evaluate CXI platforms, and how to build a compelling business case for internal buy-in.
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What You'll Learn:
- What is CX Intelligence: How CXI platforms work, who is CXI for, and what are the most common use cases.
- Creating a strong business case: How to calculate ROI from CXI investment with concrete templates and ROI calculators.
- The CX Intelligence market: How to choose the right solution and avoid common pitfalls.
- Feature evaluation guide: The questions to ask potential providers to avoid unnecessary costs and bad decisions.
What's Included:
- Vendor evaluation checklist: Can't-miss criteria for your due diligence process.
- ROI calculators: Calculate a potential return on investment from a CXI solution.
- Your success plan: Get proven tips on successfully evaluating and rolling out CX intelligence software.
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