We are thrilled to announce that Seeking Health, a leading provider of high-quality holistic supplements, has partnered with Chattermill to take their customer experience to the next level.
Founded by Dr. Ben Lynch, Seeking Health is committed to helping individuals optimize their health with science-backed supplements and personalized wellness solutions.
Seeking Health transitioned to Chattermill from their previous Feedback Analytics provider, so they could achieve key strategic goals:
- Unify and Automate all customer feedback channels into one place, simplifying the process of gathering and analyzing feedback.
- Create team and product-specific dashboards to enable customer feedback-driven decisions across the organization.
- Establish accurate sentiment analysis to investigate and drive business outcomes around key topics, such as strengthening their recurring business model.
Bobbi Vandenhaak, Customer Service Manager at Seeking Health, shared her excitement about the partnership:
"Our goal at Seeking Health has always been to empower individuals to optimize their well-being. With Chattermill’s expertise in customer insights, we can better understand our customers’ journeys and improve their experience with our products."
Mikhail Dubov, Co-founder and CEO of Chattermill, commented:
"We’re delighted to partner with Seeking Health, a company that shares our dedication to innovation and customer-centricity. Through this collaboration, we look forward to helping them harness the power of feedback to strengthen their customer relationships and achieve new levels of success."
