Alchemer

Connect your Alchemer data to Chattermill and analyse survey data with our platform making it easy to find actionable insights.

User researchers and CX analysts can analyse Alchemer feedback at scale with our custom trained AI – surfacing the most critical themes that are driving positive and negative net sentiment. You can use the in-depth analytics capabilities to build custom charts and dashboards to dive deep into customer feedback across different customer segments. It's never been easier to find out why people love using your product and what holds people back from enjoying your product.

Customer service managers can easily track feedback and set alerts to notify you when issues that you care about surface among your customer base – and we have integrations to ensure you can react quickly and track issue resolution.

Alchemer provides online survey software, allowing companies to collect large amounts of valuable customer feedback. We allow you to analyse this feedback, and cut through the noise to pinpoint the most valuable insights.

We integrate with Alchemer via their API, fetching all data periodically.

To set up an integration please send your Alchemer API Key to your Chattermill Account Manager, or to support@chattermill.io. You can find your API Key by logging into your Alchemer account, going to Account > Integrations > Manage API, and clicking Create an API Key.

Please contact Alchemer support if you are having problems generating it, or visit their support page for more information.