Chattermill is primarily used by CX, Insights, Analytics, Support and Product teams looking to transform large volumes of unstructured customer feedback data into actionable, relevant customer insights.

Our customers use Chattermill across their organizations to discover where they need to improve their products, logistics, and experiences, and make decisions based on what customers actually want.

Chattermill’s pricing primarily depends on the number of data integrations you need and the volume of data to be analyzed (number of data credits) - we do not charge a per user fee, so you can add as many users as you want.

We also provide additional modules and add-ons depending on your needs, so please get in touch using the form on this page to discuss your specific requirements.

When you get started with Chattermill, you’ll have access to a dedicated onboarding specialist, who'll provide you with a detailed project plan and 1 to 1 support for your first 30 days to help you get started and align your goals with what we have to offer.

Chattermill is, at the heart of it, a data company. Protecting the data our customers have entrusted us with is is our primary concern from day one.

We have a number of security certifications including SOC 2 and GDPR compliance.

You can read more about our approach to security on ourSecurity page.

Chattermill integrates with over50+ different customer feedback channels giving you and your teams a single source of customer truth. We can also integrate with any custom data source through our API or a secure data upload.

We do not charge you for any user seats - you can add as many people as you want to your Chattermill platform!

We believe that customer insights should not be restricted to specific users or teams, so we encourage clients to invite as many colleagues as possible to their platform.

There is no limit on the number of reports or dashboards you can create.

Every Chattermill client can create unlimited customizable dashboards and reports, ensuring users can access all the relevant information they need.