Understand
Analyse your data to extract the most granular and context specific CX insights.
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Listen
Collect all of your customer feedback in one place to create a single view of your customers.
Understand
Powerful AI creates theme structures and surfaces customer sentiment within your customer feedback data.
Analyse
Measure customer sentiment over time to uncover the most important insights on customer experiences.
Organise your customer feedback in one place
Organize your customer feedback in one place. Whether it's emails, chats, survey, social interactions, voice app store reviews - Chattermill connects to hundreds of sources.
Segment your user groups
Segment your user groups to understand differences in sentiment and customer experience, enabling you to prioritise product development and exceptional service tailored to your priority customer segments
Gain an edge on the competition
Gain an edge on the competition with powerful theme and sentiment AI - uncover granular insights about how customers think and feel about your brand, product, or service.
Measure customer sentiment
Measure customer sentiment to understand the drivers that are having the greatest impact on your customer experience.
Case Study
Join the most ambitious
companies in the world
reshaping CX
CX, product, and analytics teams from Gusto, Trainline, and Just Eat get instant powerful insights in Chattermill that drive customer insights, retention and advocacy
Power your CX with Chattermill