Strategy for Growth

Turn your customer experience strategy from art to science.

Track metrics to align the team on strategy, communicate the impact and progress of your CX initiatives to the rest of the company.

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<span class="underline">Understand</span>

Understand

Visualise how users feel about their experiences with your product in near real-time.

 

<span class="underline">Measure</span>

Measure

Go beyond the numbers to extract insight from customer feedback using ground-breaking AI.

 

<span class="underline">Prioritise</span>

Prioritise

Plug your CX Strategy into every area of the business to focus on the key drivers of success.

 

Understand

Move from survey-obsessed to feedback obsessed. Collect all of your customer feedback, across sources and format, in one place to break down data silos and listen to your customers.

Measure

Measure customer sentiment over time to uncover the most important data-driven insights on the areas that impact customer experiences the most.

Accelerate the pace of innovation and decision making.

Prioritise

Understand how users feel about their experiences with your product in the most granular way possible to accelerate the pace of innovation and decision making.

Prioritise CX decisions based on customer sentiment.

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Case Study

Join the most ambitious
companies in the world
reshaping CX

CX, product, and analytics teams from Gusto, Trainline, and Just Eat get instant powerful insights in Chattermill that drive customer insights, retention and advocacy

CUSTOMER EXPERIENCE MADE EASY.