Unify your Customer Data

Turn your customer experience strategy from art to science.

Integrate with all your existing sources of customer data across every team to build a single, unified and unique view of your customer feedback analysis.

View conversations, chat and feedback analytics from the entire length of the customer journey in one place.

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SpotifySpotify
TransferwiseTransferwise
UberUber
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TrainlineTrainline
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Unify

From the first to the last customer touchpoint, pipe in every piece of feedback data across multiple languages, channels and tools.

 

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Build

Team with our CX and AI experts to build your unique analytics model to interpret the true meaning hidden within your customer feedback.

 

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Analyse

Bring your customer feedback to life and start taking action from insights on day 1. Use our complete suite of analytics tools to spot emerging trends within your CX.

 

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Unify

Move from survey-obsessed to feedback obsessed. Collect all of your customer feedback, across sources and format, in one place to break down data silos and create a unique competitive advantage.

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Build

Use each and every chat, conversation, survey feedback and social mentions to uncover the most common and emerging themes within your customer feedback using the most accurate and highest quality analytics possible.

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Analyse

Plug CX into every decision you make through understanding how every customer truly feels about their experience in the most granular way possible.

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Case Study

Join the most ambitious
companies in the world
reshaping CX

CX, product, and analytics teams from Gusto, Trainline, and Just Eat get instant powerful insights in Chattermill that drive customer insights, retention and advocacy

Power your CX with Chattermill

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