Chattermill Ranked 16th in Deloitte’s UK Technology Fast 50

2020-11-20

By Jack Miller

Chattermill is very excited to share that we have been ranked as the 16th fastest growing business by Deloitte in their UK Technology Fast 50, with a growth rate of over 2,201%. The ranking is based on revenue growth over the last four years, from 2016 to 2019.

What a ride! We’re very proud that our diligence and dedication to helping companies improve and scale their customer experience has been recognised by one of the world’s most important institutions.

Deloitte’s UK Fast 50 is one of the UK’s first technology awards programs. Now in its 23rd successful year, it is an acknowledgement of the 50 fastest-growing technology companies in the UK.

Duncan Down, the lead partner for the Deloitte UK Technology Fast 50 programme, said: “The 2020 Deloitte UK Technology Fast 50 highlights the success being achieved within the sector today. The 50 fastest growing UK technology companies, as ranked by Deloitte, generated around £2.2bn in total annual revenues in the year 2019/20 and employed more than 10,400 people. The Deloitte UK Technology Fast 50 recorded an average three-year growth rate of 2,898 per cent.”

Onto the next

This just fuels our motivation to continue on our mission of empowering every decision-maker to get the insight they need, when they need it. We envision a whole ecosystem of great companies and developers building solutions and tools on top of customer experience intelligence provided by Chattermill.

Mikhail Dubov, our Founder & CEO, said: “We at Chattermill are honoured to be recognized in this way by such a reputable organization, alongside so many great companies that are changing the world for the better. It’s a huge tribute to our team as well as to our esteemed clients and investors who’ve been by our side during the many inevitable challenges we face when growing this fast. We look forward to continuing to help businesses create unique customer experiences that drive growth and innovation for the economy and society at large.”

We’d like to take this opportunity to express our gratitude for everyone who’s been beside us during this amazing journey that we know is still just beginning. A massive thank you to our clients, our investors, and most importantly, our team. Without any of you, Chattermill wouldn’t be where it is today, and won’t be where we plan it to be in coming years – as the leader in CX software worldwide. Our ultimate mission is to make the goal of providing fantastic customer experience as easy and pleasant as receiving it and thus rid the world of terrible customer experience.

About Chattermill

Chattermill is an AI-powered platform to help companies understand and improve customer experience, by taking unstructured customer feedback and conversations from a variety of sources and generating clear and actionable customer experience insights.

It is often the case that companies have too much data to make use of when it comes to understanding their customers. Unstructured data such as surveys, support tickets, social, app reviews, in-app feedback etc are all sources of insight behind what drive customer experiences.

Through our powerful integrations we are able to capture both experiential and operational data to apply a bespoke training model for each customer to define and analyse feedback in a way that is completely relevant and specific to our customers.

Our clients include over 60 of the fastest growing and most ambitious companies in the world, like: Uber, Deliveroo, HelloFresh, Transferwise, Zappos, H&M, and Kering. We are immensely proud to be the trusted platform that scales their customer experience.

To learn more about our product, click here.

About the Deloitte UK Technology Fast 50

The Deloitte UK Technology Fast 50 is one of the UK’s foremost technology award programmes. Now in its 23rd year, it is a ranking of the country’s 50 fastest-growing technology companies, based on revenue growth over the last four years. The UK Fast 50 awards are all about growth driven by leading intellectual property and are a celebration of innovation and entrepreneurship. The UK Technology Fast 50 is part of an international programme run by Deloitte and qualifying entrants of the UK Fast 50 will be put forward to the Deloitte Technology Fast 500 EMEA (Europe, Middle East and Africa) programme. Previous winners have come from across the UK, are both large and small, and included some of the most dynamic players in all areas of technology, from internet specialists to biotech, digital media technology to life sciences, computers to semiconductors and software to telecommunications.

To learn more about the Fast 50, click here.

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