Chattermill is very excited to share that we’re now a finalist for the ‘Hottest B2B/SaaS Startup’ award, recognised by The Europas and The Pathfounder.
Previous finalists include the likes of Spotify, Wise (prev. Transferwise), Soundcloud and Babylon Health. We’re honoured to have been recognised alongside such esteemed and ambitious companies!
We’d like to thank our team for all the hard work and determination, as well as all our investors for the continued trust and support!
The winner will be announced on June 24th at: https://theeuropas2021.thepathfounder.com/
Innovating in the CX Space
This just fuels our motivation to continue on our goal of empowering every decision-maker to get the insight they need, when they need it.
Our ultimate mission is to provide fantastic customer experience as easy and pleasant as receiving it and thus rid the world of terrible customer experience. We envision a whole ecosystem of great companies and developers building solutions and tools on top of customer experience intelligence provided by Chattermill.
Mikhail Dubov, our Founder & CEO, said: “We are honoured to be recognised as one of the ‘hottest B2B/SaaS startups’ in Europe alongside so many ambitious companies. Customer experience is already the growth engine for all modern companies but it is still early days for customer experience analytics space. We are so excited to continue building on our early leadership and help companies create more unique experiences every day.”
We’d like to take this opportunity to express our gratitude and celebrate everyone that’s been alongside us during this amazing journey we’re all going through. A massive thank you to our clients, our investors, and most importantly, our team. You are the essence of Chattermill.
Chattermill is an AI-powered platform to help companies understand and improve customer experience, by taking unstructured customer feedback and conversations from a variety of sources and generating clear and actionable customer experience insights.
It is often the case that companies have too much data to make use of when it comes to understanding their customers. Unstructured data such as surveys, support tickets, social, app reviews, in-app feedback etc are all sources of insight behind what drive customer experiences.
Through our powerful integrations we are able to capture both experiential and operational data to apply a bespoke training model for each customer to define and analyse feedback in a way that is completely relevant and specific to our customers.
Our clients include over 60 of the fastest growing and most ambitious companies in the world, such as: Uber, Spotify, Wise (previously, Transferwise), HelloFresh, Zappos, Trainline, H&M, and Kering. We are immensely proud to be the trusted platform that scales their customer experience.