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The essential guide to (XLG) Experience-Led Growth Copy 3
How should support leaders adapt their core metrics to get a true measure of success in this new era of AI?
The essential guide to (XLG) Experience-Led Growth Copy 3
How should support leaders adapt their core metrics to get a true measure of success in this new era of AI?
What you’ll learn:
Here are three key takeaways from the Experience-Led Growth (XLG) Guide:
- The importance of shifting focus from customer acquisition to experience-led growth.
- Key benefits of the XLG Flywheel, such as improved retention, higher conversion rates, and brand loyalty.
- Why rising customer acquisition costs make paid acquisition less sustainable in the long term.