Customer Experience & Survey Templates

Use these starter survey and CX templates to get a jump start on your next project.

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Free Net Promoter Score (NPS) Survey Template

Use our free net promoter score survey template to help make informed business decisions. Learn more about NPS today.

Customer Journey Map Template

Our free customer journey map template can help retain and satisfy existing customers. Learn more about customer journey maps and their benefits today.

Customer Experience Project Checklist

Understanding the unique needs of your customers is important. Plan your next customer experience project with our checklist.

Customer Satisfaction Survey Template

Collect valuable feedback with our customer satisfaction survey template. Speed up your user research process today.

Response Bias Checklist

Avoiding response bias isn’t straightforward at times. Use our response bias checklist to QA future customer surveys.

How To Make CX Everyone's Job [Slideshow] | Chattermill

A well thought out customer experience strategy includes all team members. Find out how to overcome the five main challenges in CX today.

UX Research Plan Template

Use our simple UX research plan template for your next research project. Learn about the benefits of a detailed UX research plan today.

Fashion CX Analysis and Insights

Chattermill's insight team analyses trends in the fashion industry.