The Chattermill algorithms worked really well with our comments data right out of the gate. On top of that the team is great to work with - very responsive, proactive and sharply focused on helping my team succeed.

The platform allows us to access the hard reach touchpoints of our customer's journey across multiple channels and focus on the elements that create unique customer experiences that drive our growth. Every team has access to Chattermill's insights to maintain our customer first culture at Bloom and Wild.

Chattermill enables our teams to take customer insights deeper than ever before and focus on the key factors that make a difference to our users and drive our growth. We have more than a hundred people across the business using Chattermill to ensure Transferwise is always at the cutting edge when it comes to customer experience.