@Chattermill

Our vision for the future of CX: why we just raised $8mm

By Mikhail Dubov

@Chattermill

Announcing Workflows: A New Way to Scale Superior CX

By Meghan Pelley

Perspectives

The Billion Dollar Subscription Service: How Dollar Shave Club Built a Best in Class Customer Experience

By Maddy Trusewich

Perspectives

20 Best Books on Customer Experience

By Sam Frampton

Perspectives

Top 5 Learnings We’ve Discovered Working With The Best Companies For Customer Experience

By Junior Hewitt

Perspectives

Introducing the Premier League CX Table - Which Club Takes Home the Bragging Rights?

By Sam Frampton

Perspectives

How Artificial Intelligence Can Transform Your Customer Experience Strategy

By Sam Frampton

Perspectives

The Slack Growth Hack: Making Word of Mouth Work

By Sam Frampton

Perspectives

We Analysed ASOS's Customer Experience and Here’s What We Found

By Mikhail Dubov

CX

How to make surveys worth the effort

By Jack Miller

Perspectives

The 5 Principles of Great Customer Experience

By Jack Miller

Perspectives

The Government is shaking up the fintech industry. Here’s what to expect

By Mikhail Dubov

CX

What the hell is Customer Experience?

By Mikhail Dubov

How to make it in Fintech

By Mikhail Dubov

Perspectives

Words in numbers

By Mikhail Dubov

Perspectives

The Problem With Customer Experience in Travel

By Jack Miller

CX

Net Promoter Score: Why most companies are doing it wrong

By Mikhail Dubov

Why most surveys suck

By Mikhail Dubov