Unified Customer Experience

Learn how to unify diverse CX data sources to create a cohesive, actionable view of your customer journey.

12 Best Customer Insights Software Tools (2026 Pricing and Reviews)

Get our guide on the 12 Best Customer Insights Software Tools. Customer insights software collects and analyzes feedback from multiple sources to surface patterns that inform business decisions and customer experience.

Liliana Osorio

VP of Marketing

July 31, 2025

Customer Insights vs Customer Analytics: What’s the Difference?

Learn the difference between customer insights and customer analytics, and when to use each. Discover how tools like Chattermill help you go beyond the data to understand why customers behave the way they do.

Liliana Osorio

VP of Marketing

July 30, 2025

Top 12 Survey Analysis Tools to Understand Customer Feedback in 2026

Looking for the best survey analysis software? Discover top tools for analyzing open-text feedback, sentiment, and customer insights, plus how Chattermill compares.

Liliana Osorio

VP of Marketing

July 4, 2025

How to Manage User Feedback at Scale in Hypergrowth Companies

In this article, we break down proven tactics for managing user feedback effectively during hypergrowth, based on real-world insights from product experts at companies like Qonto and Hex.

Liliana Osorio

VP of Marketing

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TOP INSIGHTS

Video: Find the Magic in Your Customer's Weirdness

Experience-Led Growth (XLG): The business strategy for sustainable and profitable growth

5 Steps to Master Customer Feedback Analytics at Scale in 2026 – Equip Your Enterprise for Success

Customer Experience Intelligence: The top 7 use cases for finance

CX Community Meetup: Key takeaways for 2025 CX strategies

Read our round-up of the key trends and takeaways for CX leaders in 2025

Roundtable round-up: Using support data to drive insights across all teams

Check out our round-up of our roundtable discussion with CX, Insights and Customer Support leaders from some of the world’s biggest brands, looking at how companies can use customer support data to make better decisions and drive growth.

The Evolution of Customer Experience: Lessons from the Last 30 Years

We explore what the last 30 years have taught us about the future of CX in the next 3 years and beyond.

David Ascott

Strategy Lead

GetYourGuide and Chattermill extend partnership to enhance customer experiences for millions of engaged travelers + travel operators

Mikhail Dubov

Co-Founder & CEO

From our XLG Articles

Lyra AI: addressing concerns about AI adoption

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