Top CX Brands

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Confessions of a CX Manager: Why Sharing Insights with Teams is Key to Informed Decision-Making

A conversation with Salma Lahbiss, Consumer Insights Analyst

Natalia Dwórznik

Head of Product Marketing at Chattermill

April 9, 2025

Confessions of a CX Manager: Build a Culture Where Everyone is Accountable for Customer Experience

A conversation with Reeshma Clair, Global Voice of Customer Lead at Simply Business

Natalia Dwórznik

Head of Product Marketing

March 26, 2025

How A Fintech Company Enhanced Its App Experience, Reducing Complaints by 50%

Read our interview with the Lead UX Researcher

Natalia Dwórznik

Head of Product Marketing

January 17, 2025

Seeking Health Partners with Chattermill to Take Their Customer Experience to the Next Level

Seeking Health Partners with Chattermill to Take Their Customer Experience to the Next level

Liliana Osorio

VP of Marketing

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TOP INSIGHTS

How Qonto Enhances Their Voice of the Customer Strategy with Speech Analytics

Video: Find the Magic in Your Customer's Weirdness

Panel: How CX Can Drive Awareness and Word of Mouth

How HelloFresh Turned Product Feedback into New Revenue Streams, Growing to a €7B Business

Chattermill Goes to Amsterdam: Unlocking the Future of Customer Experience with AI and Data - Insights from Industry Leaders

Read our summary of our Amsterdam CX Community event, offering valuable insights on AI & Data in CX from Uber and Nike

Vivobarefoot Partners with Chattermill to Deliver Customer Insights Across All Teams

Chattermill is happy welcome Vivobarefoot to the world of Customer Experience Intelligence.

Video Panel: How top brands use AI to impact customer experience

We were joined by more than 35 customers, partners, and friends who wanted to make sure that their choice of AI drives their business outcomes.

Liliana Osorio

VP Marketing

Chattermill is thrilled to announce an extended partnership with TSB to provide customer insights to Conversational Banking and Contact Centre Teams

TSB has now turned Chattermill to align TBS teams around their Customer Experience (CX) data.

Mikhail Dubov

Co-Founder & CEO

From our XLG Articles

Lyra AI: addressing concerns about AI adoption

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