Top CX Brands

Get in-depth insights into industry leaders and their innovative approaches to customer experience excellence.

How Leading Brands Use Customer Experience Analytics to Capture Loyal Customers

Discover how HelloFresh, Limehome, and E.ON Next leverage Customer Experience Analytics to solve CX challenges, drive growth, and boost customer satisfaction with real-time insights.

Mikhail Dubov

CEO & Co-Founder

May 6, 2025

Confessions of a CX Manager: Why Sharing Insights with Teams is Key to Informed Decision-Making

A conversation with Salma Lahbiss, Consumer Insights Analyst

Natalia Dwórznik

Head of Product Marketing

April 9, 2025

Confessions of a CX Manager: Build a Culture Where Everyone is Accountable for Customer Experience

A conversation with Reeshma Clair, Global Voice of Customer Lead at Simply Business

Natalia Dwórznik

Head of Product Marketing

March 26, 2025

How A Fintech Company Enhanced Its App Experience, Reducing Complaints by 50%

Read our interview with the Lead UX Researcher

Natalia Dwórznik

Head of Product Marketing

Join the 7,000+ CX, insights and product leaders who get our expert CX insights, tips, and best practices every two weeks

TOP INSIGHTS

Vivobarefoot Partners with Chattermill to Deliver Customer Insights Across All Teams

How Qonto Enhances Their Voice of the Customer Strategy with Speech Analytics

Video: Find the Magic in Your Customer's Weirdness

Panel: How CX Can Drive Awareness and Word of Mouth

Seeking Health Partners with Chattermill to Take Their Customer Experience to the Next Level

Seeking Health Partners with Chattermill to Take Their Customer Experience to the Next level

Chattermill Goes to Amsterdam: Unlocking the Future of Customer Experience with AI and Data - Insights from Industry Leaders

Read our summary of our Amsterdam CX Community event, offering valuable insights on AI & Data in CX from Uber and Nike

How HelloFresh Turned Product Feedback into New Revenue Streams, Growing to a €7B Business

Learn how HelloFresh partnered with Chattermill to make strategic product decisions based on customer feedback, and drive more efficient business growth.

Natalia Dwórznik

Head of Product Marketing

Video Panel: How top brands use AI to impact customer experience

We were joined by more than 35 customers, partners, and friends who wanted to make sure that their choice of AI drives their business outcomes.

Liliana Osorio

VP Marketing

From our XLG Articles

Lyra AI: addressing concerns about AI adoption

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.