Chattermill Resources

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Customer Intelligence Blog

The latest CX insights

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How Leading Brands Use Customer Experience Analytics to Capture Loyal Customers

Mikhail Dubov
Mikhail Dubov
May 8, 2025
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Confessions of a CX Manager: Why Sharing Insights with Teams is Key to Informed Decision-Making

Natalia Dwórznik
Natalia Dwórznik
May 6, 2025
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Confessions of a CX Manager: Influencing Product Decisions with Customer Feedback

Natalia Dwórznik
Natalia Dwórznik
April 25, 2025
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How to Analyze Customer Feedback in Retail Organizations: A New Course Designed for Practical Results

Tom Sykes
Tom Sykes
April 15, 2025
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Confessions of a CX Manager: Build a Culture Where Everyone is Accountable for Customer Experience

Natalia Dwórznik
Natalia Dwórznik
April 9, 2025
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The Ultimate Guide to Increasing Customer Lifetime Value

Mikhail Dubov
Mikhail Dubov
April 3, 2025
Chattermill eBooks

In-depth research into the world of CX

The State of CX Intelligence Report

Navigating Customer Retention During the Cost of Living Crisis

How to Uncover What’s Really Driving Your Net Promoter Score

Chattermill TV

Original, highly curated webinars exploring everything that matters in CX

Experience-Led Growth: the business strategy for sustainable, profitable growth

Women of CX: Alice Goguen Hunsberger, VP CX, Grindr

The Future of CX: Moving Towards a More Unified, Intelligent Approach

Customer Stories

How the world’s best brands power their CX with Chattermill

Monica Vinader

Monica Vinader

How Monica Vinader unites their business around the voice of the customer with Chattermill

HelloFresh

HelloFresh

Transforming the way HelloFresh understands and improves its customer experience over 8 years

Five Guys

Five Guys

Why Five Guys chose Chattermill to help deliver industry-leading customer experiences across Europe

See Unified Customer Intelligence in action

Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.