Chattermill Resources
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Customer Intelligence Blog
The latest CX insights
The 5 Best CX Examples of January 2023
7 Customer Experience Trends for 2023
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The Future of Customer Experience in Travel, Tourism, and Hospitality
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Product Spotlight: New Ways to Keep Your Team Informed
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Keeping Up With What Customers Want in Fashion and Retail
Chattermill ranked #1 in Text Analytics by G2 (and we owe it all to you)
Chattermill eBooks
In-depth research into the world of CX
Navigating Customer Retention During the Cost of Living Crisis
Will Zara’s New Returns Policy Leave Them Counting the Cost?
The Netflix Dilemma: How To Understand Why Your Customers Are Leaving You
Chattermill TV
Original, highly curated webinars exploring everything that matters in CX
Women of CX: Amanda Whiteside, Head of WW Customer Optimisation and Enablement, Amazon Web Services
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Customer Stories
How the world’s best brands power their CX with Chattermill
ManoMano
Analysing over 1 million customer feedback conversations in 6 different languages
Cleo
Cleo built one of it's most popular features using Chattermill intelligence
Bloom & Wild
Bloom & Wild achieves a 97% increase in NPS to drive revenue growth
See Unified Customer Intelligence in action
See the customer reality with Unified Customer Intelligence.