Chattermill Resources

The Intelligence You Need to Get Better at Customer Experience

The world's best learning community for customer experience, product experience, and customer support pros. Join our 30,000+ community.

Survey Monkey logo
Trustpilot logo
Zendesk logo
Intercom logo
Customer Intelligence Blog

The latest CX insights

Chattermill logo

What is Voice of the Customer (VoC)?

Arron Westbrook
Arron Westbrook
June 2, 2023
Chattermill logo

The Ultimate Guide to Customer Experience Analytics

Arron Westbrook
Arron Westbrook
June 1, 2023
Chattermill logo

What is Feedback Analytics?

Arron Westbrook
Arron Westbrook
June 1, 2023
Chattermill logo

Impact Analysis: Making Sense of Why Your Key Metrics Change

Tom Sykes
Tom Sykes
May 25, 2023
Chattermill logo

Product Town Hall: Social Media, Enhanced Customer Support Analysis, and Generative AI Insights 

Arron Westbrook
Arron Westbrook
May 17, 2023
Chattermill logo

Blinkist Chooses Chattermill to Access More Customer Insights in Less Time

Arron Westbrook
Arron Westbrook
May 5, 2023
Chattermill eBooks

In-depth research into the world of CX

How to Uncover What’s Really Driving Your Net Promoter Score

The State of CX in Fashion

The Complete Guide to Customer Retention

Chattermill TV

Original, highly curated webinars exploring everything that matters in CX

CX Leaders Roundtable: How to Drive Customer Retention and Protect Your CX Budget

Women of CX: Why We Need More CX in The C-Suite

How Wise Uses Customer Feedback to Drive Product Success

Customer Stories

How the world’s best brands power their CX with Chattermill

Limehome

Limehome

Fueling company growth with customer insights and becoming the first choice in travel for everyone

musicMagpie

musicMagpie

How musicMagpie navigated seasonal challenges by harnessing the power of customer insights

ManoMano

ManoMano

Analysing over 1 million customer feedback conversations in 6 different languages

See Unified Customer Intelligence in action

See the customer reality with Unified Customer Intelligence.