Chattermill Resources

The Intelligence You Need to Get Better at Customer Experience

The world's best learning community for customer experience, product experience, and customer support pros. Join our 30,000+ community.

Survey Monkey logo
Trustpilot logo
Zendesk logo
Intercom logo
Customer Intelligence Blog

The latest CX insights

Chattermill logo

The 5 Best CX Examples of January 2023

Anjali Attygalle
Anjali Attygalle
February 2, 2023
Chattermill logo

7 Customer Experience Trends for 2023

Anjali Attygalle
Anjali Attygalle
January 31, 2023
Chattermill logo

The Future of Customer Experience in Travel, Tourism, and Hospitality

Arron Westbrook
Arron Westbrook
January 31, 2023
Chattermill logo

Product Spotlight: New Ways to Keep Your Team Informed

Natalia Dwórznik
Natalia Dwórznik
January 24, 2023
Chattermill logo

Keeping Up With What Customers Want in Fashion and Retail

Arron Westbrook
Arron Westbrook
January 20, 2023
Chattermill logo

Chattermill ranked #1 in Text Analytics by G2 (and we owe it all to you) 

Arron Westbrook
Arron Westbrook
January 10, 2023
Chattermill eBooks

In-depth research into the world of CX

Navigating Customer Retention During the Cost of Living Crisis

Will Zara’s New Returns Policy Leave Them Counting the Cost?

The Netflix Dilemma: How To Understand Why Your Customers Are Leaving You

Chattermill TV

Original, highly curated webinars exploring everything that matters in CX

Women of CX: Amanda Whiteside, Head of WW Customer Optimisation and Enablement, Amazon Web Services

Women of CX: Amandine Plas, Chief Marketing Officer, Cityscoot

LIVE CX Teardown: Retail

Customer Stories

How the world’s best brands power their CX with Chattermill

ManoMano

ManoMano

Analysing over 1 million customer feedback conversations in 6 different languages

Cleo

Cleo

Cleo built one of it's most popular features using Chattermill intelligence

Bloom & Wild

Bloom & Wild

Bloom & Wild achieves a 97% increase in NPS to drive revenue growth

See Unified Customer Intelligence in action

See the customer reality with Unified Customer Intelligence.