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Unify all your feedback sources to uncover precise customer insights.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
Discover how customer churn impacts SaaS revenue. Learn industry benchmarks, financial implications, and strategies to reduce churn and boost retention.
Explore the top 10 CX tools for 2025. Compare features, pricing, and use cases to find the right solution for unified customer insights and better experiences.
A conversation with Jen Shailer, CX Programme Lead at HelloFresh
Discover 10 actionable strategies to reduce customer churn and boost retention rates. Learn how top brands use onboarding, personalized experiences, and community building to keep customers engaged and loyal.
Read our guide to help you evaluate key factors before deciding to build in-house.
Discover 16 powerful ways to respond to customer feedback—whether positive, negative, or constructive. Learn best practices to enhance customer experience (CX), boost brand loyalty, and turn feedback into growth opportunities. Read the full guide now!
Learn how to effectively respond to customer feedback—both positive and negative—to improve customer experience, build loyalty, and enhance brand reputation. Discover best practices, real-world examples, and AI-powered tools like Chattermill to streamline your CX strategy.
Learn how to leverage data-driven strategies, AI-powered analytics, and customer feedback to improve satisfaction, boost retention, and drive business growth. Discover key insights from industry leaders like Amazon and Netflix.
CX leaders shared actionable insights into reducing churn and building long-term loyalty.
Industry experts Ariel Morgan and Rachael Bartlett share actionable insights on innovative CX strategies.
A new virtual event designed to bring together the brightest minds in product management, operations, UX/UI.
The E.ON Next team uses XLG to overcome the silos created by individual strategies.
Seeking Health Partners with Chattermill to Take Their Customer Experience to the Next level
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.