How 5 Top Brands Use Customer Feedback to Drive Their Growth Strategy

In this full customer feedback breakdown, we delve into how five top brands—Lemonade, The Ritz Carlton, Monzo, Netflix, and Slack—utilize customer feedback to drive strategic growth.

Zepz, the fintech behind global remittance brands WorldRemit and Sendwave, chooses Chattermill to align their team around customer insights

The real reason why Hermes bags sell for $300,000

This week we explore how Hermès is able to charge a massive premium for their products - by understanding their best customers.

Unveiling Effective Voice of Customer Examples

Discover the impact of Voice of the Customer (VoC) on business improvements. Explore effective methodologies and real-world examples for actionable insights.

GetYourGuide and Chattermill extend partnership to enhance customer experiences for millions of engaged travelers + travel operators

Why Ryanair is much better at customer experience than you think

We look at how Ryanair is delivering an exceptional customer experience to their customers, by focusing on what they truly care about (and ignoring the rest).

Chattermill Shines Bright in G2's Summer 2023 Reports

G2 recognizes Chattermill's excellence in its Summer 2023 reports. Discover why we're leading the pack for text analysis, feedback analytics, and enterprise feedback management.

The 5 Best CX Examples of March 2023

Feeling low on inspiration? Here are the top 5 examples of great customer experiences by brands in March. Click here to check them out!

CX in Travel: A Conversation with Julia Zuber, Senior Customer Insights Manager at limehome

Limehome, a technology-based apartment provider and operator in Europe, is a leader in the travel industry. Since 2018, the company has expanded to over 100 locations and manages over 3,000 apartments in seven countries. But how does it approach CX? And what’s contributed to their off-the-scale growth?