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Unify all your feedback sources to uncover precise customer insights.
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Get voice of the customer insights from support and prospect voice calls.
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Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
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A while back we spoke to a trio of inspiring product leaders: Marley Dizney Swanson from MPB, Ryan McGrew from Zendesk, and Zach Hobbs from Atmosphere TV, about how to build actionable strategies for turning customer feedback into product development gold. From prioritization to journey mapping, the conversation spotlighted how successful teams stay customer-obsessed while meeting business goals.
In this article, we share insights from product leaders from Indeed and Qobuz about how qualitative feedback can influence everything from roadmap prioritization to company-wide strategic pivots. Read this hands-on example at how organizations can better balance quant data with customer narratives.
A conversation with Gaston Vejar, Group Product Manager at Limehome
In this article, we break down proven tactics for managing user feedback effectively during hypergrowth, based on real-world insights from product experts at companies like Qonto and Hex.
Discover why travel brands need to focus on customer experience to retain and grow their customer base in 2023. Learn about the financial benefits of investing in customer experience and how it can drive retention and growth.
This article explores why the “pink-it-and-shrink-it” approach to career progression doesn't work for women. Learn how women can build a strong network, pursue continued learning, and advocate for themselves in the product management industry.
Learn about the impact of remote working on promoting equity during pregnancy in this article. Three Chattermill employees share their experiences of working remotely while pregnant.
Learn how to become a better ally for women in tech and create a more inclusive and diverse work environment. In honor of International Women's Day, join VP of Data & Research at Chattermill, Aji Ghose, as he discusses his allyship journey.
Feeling low on inspiration? Here are 5 examples of great customer experience by brands in February. Click here to check them out!
Discover Social CX Analytics. It extends Chattermill's visibility into your voice of the customer across all major social media platforms, including Facebook, Twitter, Instagram, TikTok, Pinterest, and YouTube.
Click here to read our summary of our discussion with the Global Head of Customer Experience at Grindr covering topics like safety, content moderation, and CX topics within the dating app space.
Feeling low on inspiration? Here are 5 examples of great customer experience by brands in January. Click here to check them out!
Over the past several years, the travel, tourism, and hospitality industry has experienced severe turbulence. With rosier times ahead, what does the future of the travel, tourism, and hospitality industry look like? Read our latest post to find out.
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.
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