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Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
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A while back we spoke to a trio of inspiring product leaders: Marley Dizney Swanson from MPB, Ryan McGrew from Zendesk, and Zach Hobbs from Atmosphere TV, about how to build actionable strategies for turning customer feedback into product development gold. From prioritization to journey mapping, the conversation spotlighted how successful teams stay customer-obsessed while meeting business goals.
In this article, we share insights from product leaders from Indeed and Qobuz about how qualitative feedback can influence everything from roadmap prioritization to company-wide strategic pivots. Read this hands-on example at how organizations can better balance quant data with customer narratives.
A conversation with Gaston Vejar, Group Product Manager at Limehome
In this article, we break down proven tactics for managing user feedback effectively during hypergrowth, based on real-world insights from product experts at companies like Qonto and Hex.
Learn how to leverage data-driven strategies, AI-powered analytics, and customer feedback to improve satisfaction, boost retention, and drive business growth. Discover key insights from industry leaders like Amazon and Netflix.
CX leaders shared actionable insights into reducing churn and building long-term loyalty.
How Chattermill helps E.ON Next address common pain points for thousands of customers.
Industry experts Ariel Morgan and Rachael Bartlett share actionable insights on innovative CX strategies.
A new virtual event designed to bring together the brightest minds in product management, operations, UX/UI.
The E.ON Next team uses XLG to overcome the silos created by individual strategies.
Seeking Health Partners with Chattermill to Take Their Customer Experience to the Next level
Read our round-up of the key trends and takeaways for CX leaders in 2025
Discover top-rated customer retention software for subscription companies in 2025. Compare tools for feedback analysis, CRM, billing, and marketing automation. See how Chattermill and more can help reduce churn and drive growth.
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.
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