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A conversation with Erin Applebee, Customer Advocate at Faire
A new, free online course for any retail-based business professionals ready to deepen their understanding of their customers.
A conversation with Reeshma Clair, Global Voice of Customer Lead at Simply Business
Discover 7 proven strategies to increase Customer Lifetime Value (CLV) through customer feedback. Learn how CX teams can personalize journeys, fix breakpoints, and drive retention with actionable insights from Chattermill.
Delighting your customers is far from simple. Today’s customers are savvier than ever before. They have more options at their fingertips…
The Covid-19 outbreak has left travel providers in shock, wondering how they can possibly combat the decline in travellers in the coming…
When we started what eventually became Chattermill with my co-founder Dmitry back in 2015, we had a hunch that we could use the newly…
Customer churn is one of the most vital data points for businesses to track. After all, retaining happy customers is the primary way most…
When gathering feedback, whether it’s from surveys, online reviews, or social mentions, the most valuable insights usually come from free…
Today's customers expect all businesses to provide the same calibre of experience that they'd find with say, an Uber, an Amazon, or an…
An update from Chattermill’s co-founders, Mikhail Dubov and Dmitry Isupov Like most people, everyone across Chattermill has been shocked and…
Chattermill is proud to be joining Tech Nation’s flagship programme for the UK’s fastest-growing scaleup tech companies: Upscale 5.0. Every…
We hope the virus has a short-lived impact, but in the interim, we should brace ourselves for turbulence and have a prepared mindset for the…
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.
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