Introducing Chattermill MCP: Access Chattermill insights directly in your AI agent. See it in action
Take a self-guided tour and see the power of Chattermill in action.
Unify all your feedback sources to uncover precise customer insights.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
Chattermill MCP server connects your customer feedback data directly to AI agents like Claude, so your teams can query insights, build reports, and push findings to other tools - without leaving their AI agent.
Learn how to unify store-level feedback, normalize data across diverse locations, and use AI-driven benchmarking to close performance gaps in 2026.
Stop trusting your return reason codes. Discover how to use AI and qualitative feedback to uncover the true causes of product returns and drive down churn in 2026.
Learn how to use AI-powered app store review analysis to surface UX friction, feature gaps, and competitive threats in real-time in 2026.
Learn how to unify multichannel feedback, establish baselines, and use AI-powered sentiment trends to prove your customer pain points are actually fixed in 2026.
Stop guessing the value of your CX stack. Learn the 2026 formula for calculating the ROI of text analytics, from churn reduction to automated efficiency gains.
Learn how to build a 2026 taxonomy governance framework that unifies customer feedback themes across teams and languages for trusted CX insights.
Stop making decisions on misclassified data. Learn why text analytics platforms fail at sarcasm, context, and slang, and how to fix your feedback accuracy in 2026.
Learn how to build an AI-powered VoC dashboard that unifies multichannel feedback to surface the "why" behind your metrics in 2026.
Stop managing keywords and start discovering insights. Compare rule-based vs. AI text analytics to find the right balance of control and intelligence for your 2026 CX strategy.
Learn how and when to use LLMs to unify, categorize, and analyze customer feedback and explore some of the biggest limitations to consider.
Hear Jordan explain how his team turned a subscription cancellation into a "random act of crappiness" in the latest episode of How To Love A Customer.
Discover the 10 essential criteria for choosing an enterprise text analytics platform in 2026, from AI explainability to business metric linkage.
Understand the voice of your customers in realtime with Chattermill.