Start the self-guided tour and see the power of Chattermill in action.
Unify all your feedback sources to uncover precise customer insights.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
In this article, we break down proven tactics for managing user feedback effectively during hypergrowth, based on real-world insights from product experts at companies like Qonto and Hex.
In this episode, Abdul Khaled from E.O.N. Next reveals how they cracked the code on customer engagement in one of the world's most boring industries - energy. With customers only engaging once per month when they receive their bill, E.O.N. Next had to make that single touchpoint count, transforming complaints about high bills into opportunities for deeper customer relationships.
A practical, video-supported guide to measuring and improving VOC metrics in retail, with expert walkthroughs to boost your NPS and CSAT.
Discover how customer churn impacts SaaS revenue. Learn industry benchmarks, financial implications, and strategies to reduce churn and boost retention.
Get ready for Insight Assistant, powered by Generative AI. Save time on data analysis, uncover transformational insights, and boost team productivity. Sign up now for the beta release!
G2 recognizes Chattermill's excellence in its Summer 2023 reports. Discover why we're leading the pack for text analysis, feedback analytics, and enterprise feedback management.
Discover the power of CX transformation and its impact on businesses. Learn how to reduce churn, build customer loyalty, and turn customers into brand evangelists.
Discover the power of customer feedback analysis: unlock actionable insights, improve CX and loyalty, leverage AI tools, and drive growth through strategic improvements.
Chattermill’s new Support Data Analytics enables CX, support and products teams to understand customer contact reasons in support tickets and chat conversations, and prioritise improvements to elevate customer satisfaction, foster loyalty, and drive growth.
Discover the top 10 customer experience conferences in 2023. Explore industry insights, network with experts, and learn about the latest CX trends at these must-attend events.
Learn how to uncover valuable insights with feedback analytics. Boost customer satisfaction, identify pain points, and maximise ROI. Read our complete guide to learn everything you need to know.
Unlock the power of customer experience analytics! Discover how analysing customer data enhances satisfaction levels, reduces churn, and drives ROI. Read more now.
Now you can discover what’s driving positive and negative sentiment across all of the data you collect. Drill down into the trends influencing your net sentiment and NPS scores to rise or fall, and prioritise the pain points that most need your attention.
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.
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