The New Era of CX Intelligence is Here: Introducing Observations, Highlights & Ask Lyra
Take a self-guided tour and see the power of Chattermill in action.
Unify all your feedback sources to uncover precise customer insights.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
Read how Qonto uses Observations to pinpoint granular customer issues.
In Episode 5 of How to Love A Customer, I sat down with Anastasia Zdoroviak from Snoonu and discussed how she and her team turned a frustrating personal moment into a CX lesson.
Read how Mindful Chef achieved a 20% NPS increase by using customer feedback to fix retention issues.
Today, Chattermill is introducing three powerful capabilities: Observations, Highlights, and Ask Lyra, defining the new standard in Customer Experience Intelligence.
We explore how VoC programs are about to fundamentally change due to falling response rates and discuss several ways you can prepare for the future.
Chattermill are thrilled to announce an expanded partnership with Uber to enhance their ridershare experience worldwide, focusing on understanding what drives NPS across all active regions.
Our new, user-friendly Reports and Dashboards interfaces mean any team can access insights faster, and collaborate with better visibility and clarity. Work smarter starting today!
Learn about CSAT (Customer Satisfaction Score) & its importance in measuring customer happiness. Measure, improve, & boost loyalty with CSAT insights.
Discover CX in the travel industry with TUI's Head of CX Design, Louise Williams, in our Women of CX webinar. Learn about customer-centricity, diversity, and AI's impact on travel.
Get ready for Insight Assistant, powered by Generative AI. Save time on data analysis, uncover transformational insights, and boost team productivity. Sign up now for the beta release!
G2 recognizes Chattermill's excellence in its Summer 2023 reports. Discover why we're leading the pack for text analysis, feedback analytics, and enterprise feedback management.
Discover the power of CX transformation and its impact on businesses. Learn how to reduce churn, build customer loyalty, and turn customers into brand evangelists.
Discover the power of customer feedback analysis: unlock actionable insights, improve CX and loyalty, leverage AI tools, and drive growth through strategic improvements.
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.
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