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Unify all your feedback sources to uncover precise customer insights.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
A practical, video-supported guide to measuring and improving VOC metrics in retail, with expert walkthroughs to boost your NPS and CSAT.
Discover how customer churn impacts SaaS revenue. Learn industry benchmarks, financial implications, and strategies to reduce churn and boost retention.
Explore the top 10 CX tools for 2025. Compare features, pricing, and use cases to find the right solution for unified customer insights and better experiences.
A conversation with Jen Shailer, CX Programme Lead at HelloFresh
‘Customer centricity’ - the act of taking a more customer-focused approach to business - is a term which has gained popularity in recent…
Discover the Top 10 Voice of the Customer Tools for 2025. Uncover customer needs, improve experiences & drive business success with the best tried and tested VOC tools this year.
Unlock the power of customer feedback with Voice of the Customer (VoC). Understand sentiments, address pain points, and enhance customer experiences for long-term loyalty. Discover the benefits and best practices for implementing a successful VoC program.
Customer experience professionals all need clarity about their customers if they’re to deliver an exceptional customer experience. But when…
When you want to identify customers' needs metricsand KPIs such as revenue, NPS and website traffic may give you a rough indicator of…
Organisations are transforming their customer experience by making use of new technology to gain deeper insights from their data and better…
Today’s consumer expectations are at an all-time high, as more and more companies are mastering the art of providing exceptional CX. In fact…
In honour of International Women’s Day 2022, we asked some of the women of Chattermill to share what inspires them, why International Women…
The 2018 US Open came to a close this past Sunday. With one returning champion and a new women's champion it was a tournament full of…
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.
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