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Unify all your feedback sources to uncover precise customer insights.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
A conversation with Vahritch Kharmendjian, Staff Product Manager at Qonto
In Episode 3 of How to Love A Customer, I sat down with Julia Zuber from Limehome, and explored how small details can quietly sabotage customer experience.
Behavioral analytics shows what customers do. Feedback interpretation shows why. Learn how tools like Chattermill help you unlock the full picture of customer experience.
Learn the difference between customer insights and customer analytics, and when to use each. Discover how tools like Chattermill help you go beyond the data to understand why customers behave the way they do.
Unlock Customer Loyalty with Net Promoter Score (NPS). Measure satisfaction, identify detractors, and boost referrals. Find out more about NPS, and how it can help you in Chattermill's complete guide.
Customer friction is one of the stickiest problems for CX leaders in eCommerce. Friction-full customer journeys provide a sub-optimal…
Curious about what it’s like to work at Chattermill? Meet Stepan Suchkov, who works as a designer in our marketing team. Stepan joined…
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.
