The New Era of CX Intelligence is Here: Introducing Observations, Highlights & Ask Lyra
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Unify all your feedback sources to uncover precise customer insights.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
Read how Qonto uses Observations to pinpoint granular customer issues.
In Episode 5 of How to Love A Customer, I sat down with Anastasia Zdoroviak from Snoonu and discussed how she and her team turned a frustrating personal moment into a CX lesson.
Read how Mindful Chef achieved a 20% NPS increase by using customer feedback to fix retention issues.
Today, Chattermill is introducing three powerful capabilities: Observations, Highlights, and Ask Lyra, defining the new standard in Customer Experience Intelligence.
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Learn how to analyze and collect survey data effectively. Discover the importance of survey analysis and how to draw meaningful conclusions from your data.
Customer experience (CX) is the game-changer for retail success in 2025. From empowering employees with data-driven insights to integrating augmented reality for in-store experiences, the strategies outlined in this article are designed to help retailers exceed customer expectations.
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.