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Unify all your feedback sources to uncover precise customer insights.
Improve your products based on customer insights.
Analyze support data to minimize support requests.
Get voice of the customer insights from support and prospect voice calls.
Get customer insights from your social media data.
Discover Lyra - the only AI for CX analytics that connects customer feedback to business goals.
Learn how Experience Led Growth can transform your CX into a competitive advantage and drive growth.
Become an expert who knows how to prove the value of CX for the business, through our on-demand courses.
A conversation with Vahritch Kharmendjian, Staff Product Manager at Qonto
In Episode 3 of How to Love A Customer, I sat down with Julia Zuber from Limehome, and explored how small details can quietly sabotage customer experience.
Behavioral analytics shows what customers do. Feedback interpretation shows why. Learn how tools like Chattermill help you unlock the full picture of customer experience.
Learn the difference between customer insights and customer analytics, and when to use each. Discover how tools like Chattermill help you go beyond the data to understand why customers behave the way they do.
Calculating your net promoter score is simple: you take the percentage of Promoters and subtract the percentage of Detractors to get a…
In today’s digital age, the lines between different communication channels are being blurred. It’s now considered perfectly normal to be…
Learn how to analyze and collect survey data effectively. Discover the importance of survey analysis and how to draw meaningful conclusions from your data.
Customer experience (CX) is the game-changer for retail success in 2025. From empowering employees with data-driven insights to integrating augmented reality for in-store experiences, the strategies outlined in this article are designed to help retailers exceed customer expectations.
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.
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