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A conversation with Vahritch Kharmendjian, Staff Product Manager at Qonto
In Episode 3 of How to Love A Customer, I sat down with Julia Zuber from Limehome, and explored how small details can quietly sabotage customer experience.
Behavioral analytics shows what customers do. Feedback interpretation shows why. Learn how tools like Chattermill help you unlock the full picture of customer experience.
Learn the difference between customer insights and customer analytics, and when to use each. Discover how tools like Chattermill help you go beyond the data to understand why customers behave the way they do.
The latest episode in our Women of CX webinar series turns to one of the best known high street brands: Boots. Paula Bobbett is Boots…
From food, fashion, beauty and everything in between, there is no question we are living in the golden age of subscription services. But one…
Since the inception of computers, scientists have had a strong desire to make machines understand the human language. Communicating like a…
The latest in our ongoing webinar series looks to the work Chattermill have been doing with leading meal-kit delivery company HelloFresh…
Here at Chattermill, we have the pleasure of working with market-leading companies such as Zappos, Skyscanner, Transferwise and many more…
It’s no secret that companies were forced to embrace online buying in order to survive the pandemic. However, you might be surprised to…
Late in 2021, Nick Beighton stepped down from his role as Chief Executive of online fashion brand Asos amidst a simmering profit warning…
Throughout human history, pandemics have undoubtedly left a deep mark on peoples’ lives and the world around them. Fortunately, this crisis…
Amazon, backed by its customer experience knowhow, breakthrough technology, and competitive pricing strategies has the potential to disrupt…
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.