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A conversation with Vahritch Kharmendjian, Staff Product Manager at Qonto
In Episode 3 of How to Love A Customer, I sat down with Julia Zuber from Limehome, and explored how small details can quietly sabotage customer experience.
Behavioral analytics shows what customers do. Feedback interpretation shows why. Learn how tools like Chattermill help you unlock the full picture of customer experience.
Learn the difference between customer insights and customer analytics, and when to use each. Discover how tools like Chattermill help you go beyond the data to understand why customers behave the way they do.
G2’s reports for Summer 2022 have been announced, and we’re excited to share that Chattermill has been named as Leaders in G2’s Text…
According to Gartner, in the coming years, customers will manage up to 85% of their relationship with enterprises without any human…
The first Women of CX webinar of 2022 takes a deep dive into goods and retail delivery. Gopuff launched in 2013 in Philadelphia, emerging as…
When looking at customer experience in the financial services sector today, it is tempting to view it in the context of the Coronavirus…
Over the past five or so years, customer experience has grown rapidly. A function that was once a nice-to-have has now become a strategic…
Chattermill Analytics - the unified customer feedback analytics platform that helps companies gain an edge by unifying, measuring and…
A recap of the Experience Meetup Thank you to our attendees and speakers who attended the second edition of the Experience Meet Up co-hosted…
In 2021, there’s no excuse for writing surveys that aren’t inclusive. This means thinking empathetically about ways your surveys might be…
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.
