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Unify all your feedback sources to uncover precise customer insights.
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Get voice of the customer insights from support and prospect voice calls.
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A conversation with Vahritch Kharmendjian, Staff Product Manager at Qonto
In Episode 3 of How to Love A Customer, I sat down with Julia Zuber from Limehome, and explored how small details can quietly sabotage customer experience.
Behavioral analytics shows what customers do. Feedback interpretation shows why. Learn how tools like Chattermill help you unlock the full picture of customer experience.
Learn the difference between customer insights and customer analytics, and when to use each. Discover how tools like Chattermill help you go beyond the data to understand why customers behave the way they do.
One of the most important aspects of a company’s revenue is customer satisfaction and loyalty. One of the best ways to measure customer…
Throughout the global pandemic, companies have had to show what they’re really made of. Whether this was pivoting production to help with…
Delighting your customers is far from simple. Today’s customers are savvier than ever before. They have more options at their fingertips…
The Covid-19 outbreak has left travel providers in shock, wondering how they can possibly combat the decline in travellers in the coming…
When we started what eventually became Chattermill with my co-founder Dmitry back in 2015, we had a hunch that we could use the newly…
Customer churn is one of the most vital data points for businesses to track. After all, retaining happy customers is the primary way most…
When gathering feedback, whether it’s from surveys, online reviews, or social mentions, the most valuable insights usually come from free…
Today's customers expect all businesses to provide the same calibre of experience that they'd find with say, an Uber, an Amazon, or an…
An update from Chattermill’s co-founders, Mikhail Dubov and Dmitry Isupov Like most people, everyone across Chattermill has been shocked and…
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.
